| ICMI Call Center Technology Graduates |
 |
Check here for new reference material and updated Resource and Vendor lists.
Disaster Recovery & Business Continuity Planning Resource Guide, September 2001
Trip Report, June 2002
Call Center Technology Resource List, July 2002
Call Center Technologies Vendor URL List, June 2002
Have questions? Need
consulting help?
Contact Your Instructor
| Lori Bocklund | lbocklund@vanguard.net |
| Don Van Doren | dvandoren@vanguard.net |
| Dave Bengtson | dbengtson@vanguard.net |
Interested in attending the Call Center Technology seminar?
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