Vanguard Communications: Call Center & Customer Contact Consultants

Vanguard Communications Corporation is your source for Contact Center expertise, from technolgy, process and operations, to self-service, including eService and IVR.

We're an independent consulting firm with over 20 years of hands-on experince in contact centers, and hundreds of delighted clients. Vanguard offices are throughout the United States, as well as in the United Kingdom, Canada, Italy, Australia, and New Zealand.

WHAT'S NEW:

Which VoIP Architecture Makes Sense For Your Contact Center?
by
Areg Gharakhanian
Call Center
Technology
Demystified
An essential new book
by Lori Bocklund
and Dave Bengtson

Should Contact Centers Jump on the VoIP Bandwagon?
A valuable
new tutorial
by Maren Symonds

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Vanguard Communications Corporation
100 American Road Morris Plains, NJ 07950 USA
Voice +1 (973) 605 8000 Fax +1 (973) 605 8329 Information Comments